COVID-19 IMPACT ON PROGRAMS, SERVICES, AND OPERATIONAL PROCEDURES

PLEASE CHECK THIS SECTION OFTEN AS IT WILL BE UPDATED ON A REGULAR BASIS AS NEW REGULATIONS ARE ISSUED FROM TIME TO TIME BY DUBAI AND UAE GOVERNMENT AUTHORITIES.

Due to government imposed guidelines aimed at combating CoVID-19 adjustments have been made to some services/programs to ensure the safety of all participants and our staff.  If you have any questions or require more information on this topic please feel free to contact us at anytime to discuss further.

 

Participation & Operational Guidelines​

 

All participants must adhere to the precautionary operating procedures issued by the government of Dubai.  Please find below a combined list of operational procedures we are implementing for our services/programs and facility moving forward:

 

Facility & General Operations: 

  1. No spectators will be allowed in the gym (that includes parents, siblings, nannies, and drivers) unless pre-authorized by Basketball Hub Dubai management.

  2. Basketball training sessions will be limited to 10 participants per basket/coach.

  3. Participants must follow instructions provided by coaching staff both verbal and/or using area markings (using cones, tape, signage, etc.) on the court from drill to drill to ensure acceptable distance is maintained between participants.  Participants consistently showing inability to follow such instructions will be asked to leave the facility and will not be allowed to return indefinitely.

  4. Routine cleaning implemented between training sessions and court rentals.

  5. Staff will clean balls, training equipment, and court-side seats after training sessions and court rentals.

  6. Sanitation station is set up inside the basketball office (court-side office) which includes hand sanitizer, spray bottles with cleaning chemicals, paper towel rolls, gloves (for staff), and masks (for staff).  

  7. Participants can purchase masks from the basketball office if needed (bringing your own back up supplies is much preferred).

  8. Court side seats will be spaced out to enforce social distancing.

 

Participants

  1. All personal items must remain inside your gym bag at all times. Headphones, phones, clothes, etc should always be inside a gym bag.

  2. Must have temperature checked using a laser thermometer before each session.

  3. Hand sanitization before entering the court.

  4. Hand sanitization at the end of the training session.

  5. Participants must maintain a 2m distance between each other when sitting court-side.  DO NOT RELOCATE A CHAIR/BENCH TO SIT CLOSER TO YOUR FRIEND(S)

  6. A person who has a cough, temperature, breathing difficulty, respiratory disease or immunodeficiency, is not allowed to participate in activities.

  7. Masks must be worn while inside the facility.  If the activity is strenuous, the participant is allowed to lower the mask to breath more comfortably.

  8. No sharing of food, beverages, clothing, etc.

COVID-19 Related Refund Policy 

In the event we are unable to deliver services paid for by participants due to government regulations limiting our ability to deliver such services, all services paid for will be rescheduled to a future date/time when government regulations once again permit the delivery of the services.  There will be no cash refunds for such services.  

Thank you.
 

BASKETBALL HUB DUBAI TEAM