COVID-19 IMPACT ON PROGRAMS, SERVICES, AND OPERATIONAL PROCEDURES

PLEASE CHECK THIS SECTION OFTEN AS IT WILL BE UPDATED ON A REGULAR BASIS AS NEW REGULATIONS ARE ISSUED FROM TIME TO TIME BY DUBAI AND UAE GOVERNMENT AUTHORITIES.

Due to government imposed guidelines aimed at combating CoVID-19 adjustments have been made to some services/programs to ensure the safety of all participants and our staff.  If you have any questions or require more information on this topic please feel free to contact us at anytime to discuss further.

 

Participation & Operational Guidelines​

 

All participants must adhere to the precautionary operating procedures issued by the government of Dubai.  Please find below a combined list of operational procedures we are implementing for our services/programs and facility moving forward:

 

Operational Procedures and Facility Policies

 

  1. Participants must follow instructions provided by coaching staff both verbal and/or using area markings (using cones, tape, signage, etc.) on the court from drill to drill to ensure acceptable distance is maintained between participants. Participants consistently showing inability to follow such instructions will be asked to leave the facility and will not be allowed to return indefinitely.

  2. Sanitation of all balls, training equipment, court-side seating, after each training session and court rentals.

  3. Spot mop any sweat off the court between training sessions and court rentals.

  4. Sanitation station is set up inside the basketball office (court-side office).

  5. Hand sanitizer dispensers are available around the facility. Please use them frequently before and after training sessions.

  6. No spectators will be allowed in the gym (that includes parents, siblings, and drivers). Spectators can either sit in the coffee shop near the main entrance or in the dedicated viewing area on the 1st floor.

  7. All court-side benches have been marked and chairs placed 3m apart. Participants must maintain 3m distance from each other while not training.

  8. All personal items must remain inside your gym bag at all times: Headphones, phones, clothes, etc... should always be inside a gym bag.

  9. Participants should attempt to maintain 2m distance between them and the coach whenever possible.

  10. A person who has a cough, temperature, breathing difficulty, respiratory disease or immunodeficiency, is not allowed to participate in activities.

  11. Masks must be worn while not playing.

  12. No sharing of food, beverages or clothing.

  13. Any participant or family member who tests positive for COVID-19 must not participate in any training or even visit the Hub until 100% cleared by medical authorization.  

  14. If a participant or a family member tests positive for COVID-19 please report this to our administrative team immediately so we can assess the exposure risk for our staff and other participants.

COVID-19 Related Refund Policy 

In the event we are unable to deliver services paid for by participants due to government regulations limiting our ability to deliver such services, all services paid for will be rescheduled to a future date/time when government regulations once again permit the delivery of the services.  There will be no cash refunds for such services.  

Thank you.
 

BASKETBALL HUB DUBAI TEAM